We're Sorry to Hear About Your Experience
Your feedback is important to us. At Al Ghurair Exchange LLP, we're committed to addressing your concerns and improving our services. Please share the details of your experience below so we can better understand what went wrong and work toward a resolution.
We're Here to Help
At Al Ghurair Exchange LLP, your satisfaction matters to us. If you've experienced an issue with our services, we want to hear about it. Your feedback helps us identify problems and make improvements to serve you better.
Tell Us What Happened
Nature of Complaint Please select the category that best describes your issue:
Service Quality
Transaction Error
Staff Conduct
Delayed Service
Billing/Charges Issue
System/Technical Problem
Other (please specify)
Detailed Description Please provide a clear and detailed account of what occurred. Include relevant transaction details, times, and any reference numbers if available.[Your detailed complaint]Supporting Documents You may attach receipts, transaction records, correspondence, or other relevant documentation to support your complaint.
Report a Branch Issue
At Al Ghurair Exchange LLP, we maintain high standards across all our branches. If you've experienced a problem at any of our locations, we want to know. Your feedback helps us maintain service excellence and address branch-specific concerns.
What Was the Problem?
Type of Branch Issue Please select what happened:
Cleanliness/Hygiene Issues
Staff Behavior or Rudeness
Long Wait Times
Inadequate Facilities
Safety/Security Concern
Operating Hours Issue
Branch Closure Without Notice
Other Branch Problem (please specify)
Detailed Description Please describe the issue in detail. What happened? How did it affect your experience? What would you like us to do about it?[Your detailed account]
Witnesses Were there other customers or staff members who witnessed this? Please provide names if available.
Services
Al Ghurair services are spread throughout a far-reaching network of branches across the UAE and our correspondent banks in other countries, we offer a full host of financial services including Forex, Money remittance services and utility payments.
Foreign Currency
Business in UAE is like Business in World LOCAL Market which obvious float huge Foreign Currencies in the Market , In order to ease and cater daily ....
Payroll Solution
The Wages Protection System (WPS) is an electronic salary transfer system that allows institutions to pay workers? wages via banks, bureau de change....
Business Remittance
We understand the importance of currency transfer for the purpose of commercial dealings. Our experienced staff at the Corporate Desk....
Forex Converter
Whether you are coming in or going out of UAE or if you are on Holiday or Business Trip, Al Ghurair money exchange is always a ....
Remittance
With our ever increasing number of correspondent partners we can facilitate fund transfers across the globe in minutes...
Utility Payment
Ease People Life with our Utility Services, In order to cater daily need of People we offer various Utility services, Bill Payments,....